Sophie Westgate

 Marketing Account Manager (Client Success) 

Sophie’s core goal is to operate as the lead point of contact for several retainer clients. She liaises with clients each month in order to understand the goal for the month ahead and generates content ideas that support the goal.

Sophie also helps in:

  • Overseeing the timely and successful delivery of monthly content marketing packages. This involved communicating the client focus to the wider content team and working with them to ensure all copy, graphics and scheduling is done to a high standard and on time
  • Managing the customer success journey for all active clients. Sophie loves working with customers and the wider 10X team to anticipate customer challenges and find ways to overcome them before they become a problem.

Experience and Background   

Sophie loved to ‘create’ growing up, so she knew from a young age that she wanted to work within a creative industry.

Fast forward to higher education, Sophie decided to study English Literature, Language and Creative Writing at Sheffield Hallam University, where she graduated with a First-class degree in 2016 (which is why, whenever Talisa or Alison need a piece of content proofreading, they go to Sophie! She is the queen of grammar).

After finishing university, Sophie worked for a few years in the property industry before undertaking a summer internship for a cookbook publisher. After toying with the idea of journalism and publishing as career paths, she finally decided to enter the world of marketing in 2019 due to its broader scope and has never looked back.

Likes and Dislikes  

Likes:  

  • Weekend lie–ins   
  • Completing a to-do list (there’s nothing quite like ticking off that final point… ahhh)
  • Walking for miles listening to a true crime podcast

 

Dislikes: 

  • Getting up early (if it’s for anything other than a dream holiday)
  • Creepy crawly’s (spiders, centipedes, cockroaches… it’s a no from Sophie)  
  • Olives  

Fun Fact 

  • Sophie is listed as a contributor in a cookbook 
  • When she was young, she had to go to the hospital twice in the space of a few months for getting peas lodged up her nose (no further questions)  
  • She once sold a single biscuit for £11 outside Cheltenham Racecourse

Connect with Sophie

 Connect on LinkedIn 

info@10x-marketing.co.uk

Areas of Expertise

  • Copywriting
  • Proofreading 
  • Organisation